Privacy Policy

Last updated: January 2026

CovPlus (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

Who we are

CovPlus is a digital membership card that helps people discover and support independent food and drink venues, while accessing curated perks and discounts.

If you have any questions about this policy, you can contact us at: hello@covplus.co.uk

What information we collect

We may collect the following personal data:

  • Contact information – such as your email address when you:

    • Join our waitlist

    • Purchase a membership

    • Contact us via forms or email

  • Payment information – payments are processed securely by Stripe. We do not store your card details.

  • Membership details – such as membership type and validity dates.

  • Usage data – basic analytics data about how people use our website (e.g. pages visited), collected via Squarespace and related tools.

How we use your information

We use your information to:

  • Provide and manage your CovPlus membership

  • Send essential service emails (e.g. confirmation, launch notifications, membership information)

  • Send marketing emails only if you have opted in

  • Improve our website and services

  • Meet legal or regulatory requirements

Marketing communications

If you choose to opt in, we may send you emails about:

  • CovPlus launch updates

  • Partner venues and offers

  • Membership news

You can unsubscribe at any time by clicking the link in our emails.

If you do not opt in, we will only contact you with emails directly related to the service you requested.

Who we share your data with

We only share your data with trusted third-party services that help us run CovPlus.

Partner venues do not receive your personal data.

Cookies

Our website uses cookies to:

  • Ensure the site functions properly

  • Understand how visitors use the site

You can manage or disable cookies via your browser settings. Squarespace may also display a cookie banner where required.

How long we keep your data

We keep your data only for as long as necessary:

  • While you are on the waitlist

  • While you hold an active membership

  • As required by law (e.g. financial records)

You can ask us to delete your data at any time.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, email hello@covplus.co.uk.